Payment & Shipping information
A. Shipping Information
We only ship to the countries listed below. Depending on the size of your order, shipping will take place via Post AG. The applicable shipping costs can be found in the table below. From an order value of 25,- Euro we offer you a free shipping within Vienna.
If you wish to ship to another country, please write us an email (email@example.com) and tell us the article and the delivery address with the country and the corresponding postcode. We will then inform you at short notice, if we can also ship to the desired country and, if necessary, notify you of the shipping costs, as we must inquire about the shipping option and the costs in advance from our shipping partner.
The shipping costs amount
- within Austria 5 Euro (up to 2 kg),
- to Germany 10,00 Euro (up to 2 kg),
- within the EU(1*) 13,50 Euro and
- outside of the EU from 15,50 Euro to 25,50 Euro (max. 2 kg)
We deliver to the following countries:
Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, United Kingdom, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain Czech Republic, Hungary, Cyprus
(Rest of Europe and non-European Mediterranean countries)
Egypt, Albania, Andorra, Armenia, Azerbaijan, Bosnia-Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Guernsey, Isreal, Jersey, Kosovo, Lebanon, Liechtenstein, Libya, Morocco, Macedonia, Moldova, Montenegro, Norway, Palestinian Territory , Russian Federation, San Marino, Switzerland, Serbia, Syria, Tunisia, Turkey, Ukraine, Vatican City, Belarus
(West Asia, Africa north part excluding Mediterranean countries, Canada, Marshall Islands, Micronesia and the United States of America and related areas)
Ethiopia, Bahrain, Benin, Burkina Faso, Ivory Coast, Djibouti, Eritrea, Gambia, Ghana, Iraq, Iran, Yemen, Jordan, Cameroon, Canada, Cape Verde, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Liberia, Mali, Marshall Islands, Mauritania, Micronesia, Niger, Nigeria, Oman, Palau, Saudi Arabia, Senegal, Sierra Leone, Somalia, Sudan, Tajikistan, Togo, Chad, Turkmenistan, Uzbekistan, United Arab Emirates, United States of America, Central African Republic
(South Africa, Rest of America, South and East Asia)
Afghanistan, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Bangladesh, Barbados, Belize, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Burundi, Chile, China, Costa Rica, Curacao, Dominica , Dominican Republic, Ecuador, El Salvador, Falkland, French Guiana, Gabon, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Jamaica, Japan, Cayman Islands, Cambodia, Kenya, Colombia, Comoros, Democratic Republic of Congo, Congo, Democratic People's Republic of Korea, Korea, Cuba, Laos, Lesotho, Madagascar, Malawi, Malaysia, Maldives, Martinique, Mauritius, Mayotte, Mexico, Mongolia, Montserrat, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Pakistan, Panama , Paraguay, Peru, Philippines, Réunion, Rwanda, Zambia, Sao Tome and Principe, Seychelles, Zimbabwe, Singapore, St. Martin, Sri Lanka, St. Kitts and Nevis, St. Helena, St. Lucia, St. Pierre and Miquelon , St. Vincent and the Grenadin South Africa, Suriname, Swaziland, Tanzania, Thailand, Trinidad and Tobago, Turks and Caicos, Uganda, Uruguay, Venezuela, Vietnam
(Australia, New Zealand and Oceania)
Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Papua New Guinea, Pitcairn Islands, Solomon Islands, Samoa, Tonga, Tuvalu, Vanuatu, Wallis and Futuna
The shipping costs for
- Germany is 10 Euro per order (up to 31.5 kg)
- EU countries (1*) are 13.50 Euro per order (up to 31.5 kg)
- the remaining countries above are from 15.50 Euro to 25.50 Euro per order (up to 2kg)
For international orders exceeding 2 kg, additional costs will be incurred by the carrier. In addition, deliveries to countries outside the European Union may incur additional costs in individual cases which we are not responsible for and which you are responsible for. These include, for example, costs of transferring money by credit institutions (for example, transfer fees, exchange rate charges) or import duties or taxes (for example, customs duties). For more information, see http://ec.europa.eu/taxation_customs/dds/cgi-bin/tarchap?Lang=DE and import VAT at http://auskunft.ezt-online.de/ezto/Welcome.do and especially for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.
B. Payment Information
We offer the possibility of payment by advance transfer or Paypal.
I. National Shipments
For deliveries within Austria, we offer the following payment options, unless otherwise stated in the respective product description:
1. Bank transfer
II. International Shipments
For deliveries abroad, we offer the following payment options, unless otherwise stated in the respective product description:
1. Bank transfer
III. Detailed Information About The Individual Payment Options
1. Bank transfer
Simply transfer the invoice amount to our bank account stating the purpose of use. We will separately inform you of our bank details and the purpose of the transfer by e-mail as part of the order processing.
Pickup is not possible for logistical reasons.